New, unopened yarn may be returned within 60 days of purchase.

Must be in like new condition:

No torn wrappers, opened or used yarns or any yarns with odors, animal hair or obvious signs of mishandling.

All yarns are weighed before shipping and will be weighed upon return. Light returns will be discounted from total amount of refund.

Books, magazines, DVDs or patterns are not returnable.

Needles and hooks are only returnable if they have a manufacturers defect.